Services
Comprehensive services, optimal solutions.
Synopsis of the site
All our departments are focused on maximising profitability and enriching the customer experience.
Operations
& Customer Experience
Room planning and allocation.
Guest inventory management.
Supplier maintenance and management.
Customer service training.
Quality control in customer service.
Regulatory compliance and security.
Works
& Installations
Management of works and refurbishment projects.
Processing of permits and regulations.
Selection and supervision of contractors.
Cost control and quality standards.
Interior design and concept execution.
Legalisations for commercial operations.
Processing of permits and regulations.
Selection and supervision of contractors.
Cost control and quality standards.
Interior design and concept execution.
Legalisations for commercial operations.
Commercial
and Revenue
Benchmarking and revenue analysis.
Revenue Management strategies.
Direct marketing campaigns.
Management of commercial alliances.
Optimisation of online conversions.
Competitive pricing and price analysis.
Revenue Management strategies.
Direct marketing campaigns.
Management of commercial alliances.
Optimisation of online conversions.
Competitive pricing and price analysis.
Marketing and
Communication
Brand identity development.
SEO/SEM strategies and digital content.
Creation of graphic materials and signage.
Production of promotional campaigns.
Management of press releases and press releases.
Online presence and social media management.
SEO/SEM strategies and digital content.
Creation of graphic materials and signage.
Production of promotional campaigns.
Management of press releases and press releases.
Online presence and social media management.

Human
Resources
Recruitment and retention of talent.
Training and development programmes.
Evaluation of work performance. Work environment improvement and satisfaction.
Payroll and benefits administration.
Goal-oriented HR strategy.
Training and development programmes.
Evaluation of work performance. Work environment improvement and satisfaction.
Payroll and benefits administration.
Goal-oriented HR strategy.
Legal
Department
Preventive legal advice.
Management of contracts and commercial agreements.
Regulatory compliance and legislative updates.
Litigation defence and legal representation.
Intellectual property and data protection.
Consultancy on corporate transactions and operations.
Management of contracts and commercial agreements.
Regulatory compliance and legislative updates.
Litigation defence and legal representation.
Intellectual property and data protection.
Consultancy on corporate transactions and operations.
Food
& Beberages
Gastronomic offer: engineering menu and selection of suppliers.
Management: definition of operating manuals, scandals and technical sheets, process improvement, production techniques…
Food safety: operating system, review or implementation of HACCP.
Integral communication strategy to achieve objectives.
Management: definition of operating manuals, scandals and technical sheets, process improvement, production techniques…
Food safety: operating system, review or implementation of HACCP.
Integral communication strategy to achieve objectives.
Finance and
Administration
Financial analysis and strategic reporting.
Cash flow and accounts management.
Tax compliance and tax management.
Cash flow and accounts management.
Tax compliance and tax management.
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